Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer’s expectations.
Here’s what you can expect to be doing in the role:
- Obtain a Call Centre qualification over 12 months of your learnership program
- All your training will be scheduled during the 12 months of your learnership program
- Continuous feedback and coaching to set you up for success
- Progressively working towards achieving sales objectives and revenue targets
- Ensure that the agreed sales and revenue targets are achieved in line with business requirements
- Meet operational and quality efficiencies
- Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
- Provide an exceptional customer experience
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
Requirements
- Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy)
- 0 -2 years of working experience
- Clear criminal record
- Computer Literacy advantageous
