Tracker Critical Services Learnerships Opportunities 2023-2024 | How to Apply

Closing date for applications for Tracker Learnerships.

Depending on the field and the demands of the business, Tracker’s learnership deadlines change. They provide many of their learnership opportunities from the middle through the end of the year. The selected applicants receive a response from Tracker two weeks after the program’s closing date. So, if you haven’t received any correspondence as of yet, you might think your application was unsuccessful.

Overview of South Africa’s Learnership Programs
What is an apprenticeship?

A learnership is a vocational training program that combines in-class instruction and on-the-job training in South Africa. It is a work-based learning approach that attempts to give students the abilities, information, and real-world experience needed to complete a particular task.

Learnerships are frequently created for people who are employed or unemployed and who want to advance their skills and obtain certifications in a particular trade or career. The program is available in a number of sectors, including manufacturing, mining, hospitality, construction, and agriculture.

Learnerships are implemented by the Department of Higher Education and Training, SETAs (Sector Education and Training Authorities), and approved training providers and are governed by the Skills Development Act and the Skills Development Levies Act. Learners obtain a nationally recognized credential upon completion of a learnership, which may aid them in finding jobs or advancing their professions.

Benefits From Learnerships

A learnership is a type of training course that blends classroom instruction with real-world job experience. Learnership advantages include:

1. Increased knowledge and skills: Learnerships offer the chance to increase knowledge and abilities in a certain sector or field. This can assist students to raise their earning potential and improve their employment opportunities.

2. Work experience: Learnerships provide an opportunity to acquire real-world experience, which companies highly value. This can improve students’ chances of landing a job by helping them develop the skills necessary for the workplace.

3. Training that is industry-specific: Learnerships are created to offer training that is relevant to a given industry or field. This implies that students will receive instruction that is pertinent to the job path they have selected.

4. Recognition of prior learning: Learnerships may offer recognition of prior learning, allowing students to get credit for previously acquired abilities and information. This could speed up the learning process for the students.

5. Networking possibilities: Learnerships give you the chance to connect with others working in the same sector or business. This can improve students’ chances of landing a job by assisting them in developing professional connections.

6. Personal development: Learnerships can aid people in improving their interpersonal and personal abilities, such as problem-solving, communication, and teamwork. Employers place a high value on these abilities, and learning them can help students thrive in the careers they choose.

7. Access to higher education: Learnerships can give students access to training and study beyond a certificate or degree. By doing so, students can improve their employment chances and continue to advance their knowledge and abilities.

How Do Learnerships Work?

A sort of vocational training program called a learnership combines classroom instruction with real-world work experience. They are frequently provided by businesses in collaboration with recognized training organizations and are intended to assist students in gaining the abilities and information necessary to thrive in a particular field or vocation.

Here’s how learnerships typically work:

1. Identification of a need: A business determines that its staff lacks certain knowledge or abilities.

2. Partnership with a training provider: To create a learnership program that satisfies the defined needs, the business teams up with an accredited training provider.

3. Learners who meet the qualifications for the learnership program, such as having a specific degree of education or job experience, are recruited by the company.

4. Training: The students take part in a structured training course that has elements that are both theoretical and practical. Typically, classroom education, on-the-job training, and online learning are used to give the training.

5. Experience in the workplace: To apply the knowledge they have learned during their training, learners work in the organization alongside seasoned personnel.

6. Assessment: Throughout the learnership program, the learners are evaluated to see if they have picked up the skills and information required to pass the certification.

7. Certification: Learners obtain a nationally regarded qualification after successfully completing the learnership program and evaluation.

Learnerships are a priceless chance for people to acquire real-world work experience and enhance employability skills. They serve businesses by giving them access to a qualified workforce that can support them in meeting their needs.

Who Qualifies for a Learnership

A person must satisfy the following requirements in order to be eligible for a learnership:

1. Age: At least 16 years of age is required for the applicant.
2. Education: The candidate must have a Grade 12 certificate or equivalent qualification. Some learnerships may require specific subjects or qualifications.
3. Citizenship: The candidate must be a citizen of South Africa or a legal resident of the country.
4. Availability: The candidate must be able to devote all of their time to the learnership program.
5. Employment: At the time the learnership begins, the candidate cannot be working full-time.

It’s vital to keep in mind that based on the industry, career, and degree of the learnership, different learnerships may have additional or different criteria. Before applying, it is best to confirm the precise requirements of the learnership you are interested in.

Details of the Tracker Learnership Application

Are you prepared to apply for a Tracker Learnership? You can get all the details about the Tracker Leanership Application Form, including how to apply online, requirements, and the application deadline of 2023, right here on SaonlinePortal.com.

Tracker: Critical Services Learnership Programme 2023

Tracker Connect is offering the opportunity of a lifetime to 8 of South Africa’s young people with great potential, through our 24HR Critical Services (National Emergency Control Centre and Monitoring Control Centre) Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg.

The purpose of the Learnership is to capacitate young unemployed youth with call centre skills, experience and knowledge required to deliver excellent customer service to customers Key Outputs.

Responsibilities:

• Becoming a one- stop call resolution employee.
• Capturing and updating of information
• Ensure that Customer Service standards are maintained in highly pressurised environment.
• Handling of electronic communication
• Assistance with data- integrity campaigns
• Provide effective call centre services.
• Take all actions that will enhance the Customer Service experience.
• Receive and resolve inbound emergency calls from Tracker clients in a professional manner.
• Activate and action events in accordance with policies and procedures.
• Adhere to the provisions of the SAPS MOU & SOP (standard operating procedure).
• Co-ordinate and facilitate recovery activities nationally, as per the relevant SOPs.
• Liaise with partners (both internally and externally) to ensure proper and effective response and recovery of activated vehicles.
• Provide thorough and detailed feedback to Tracker clients as and when required.
• Log the information on the relevant system as per approved standard operating procedures (SOPs).
• Maintain and enhance stakeholder relationships by providing quality services with excellent telephone skills and etiquette.
• Identify callers by means of set authentication rules.

Requirements:

• Be a South African Citizen in possession of a valid SA ID
• Ages between 18 and 35 with no Criminal Record
• Grade 12 Matric with a D / level 4 symbol pass in English language.
• Currently be unemployed and not studying fulltime.

Skills and Competencies:

• A passion for customer service and a professional attitude at all times
• The ability to communicate clearly and professionally with clients
• Excellent interpersonal skills
• Detail orientation
• Desire and potential to learn
• The ability to cope with a constant changing and pressurised environment.
• The ability to work in an environment where multi skilling is required
• Basic computer skills

How to Apply