Sun International Learnership 2023/2024 | Apply Now!

Sun International Learnership Application 2023/2024, See How to apply for Sun International leadership programme 2023/2024 here, requirements, eligibility, and application closing date 2023/2024.

Learnerships

Are you ready to apply for the Sun International Program 2023? Here at saonlineportal.com, you will find all the information about the Sun International application form, how to apply online, the requirements, and the closing date for application 2023/2024.

Learnerships are a great opportunity if you want to learn skills and develop a career. The 2023 course is now open and we keep you updated on the latest Learnerships available for you.

If you sign up for the Staff Training Program you will receive training to get a full degree but you do not have to pay tuition fees.

In fact, if you sign up for Learnership you will be paid in the form of a stipend. This means you will be paid monthly while you are in leadership – the amount you will be paid depends on the level of learnership.

Sun International Contact Centre Learnership 2023/2024

Sun International Contact Centre has 12 month-Telephone Agents (NQF level 4) learnership opportunities available, inclusive of a generous monthly stipend.

Education:

  • Grade 12 (Matric)

Experience:

  • No work experience is necessary.

Skills and Knowledge

  • Good communication skill
  • Proficiency in English and a second language
  • Maths Literacy is a prerequisite to being shortlisted.

Key Performance Areas:

  • Answer calls received by the contact center in a professional, friendly, and courteous manner (correct volume, tone, pace, and pitch of voice)
  • Direct clients to the correct destination (department / person) through correct screening/questioning techniques
  • Provides accurate information (including promotion information, functions, facilities, etc) to guests
  • Answers guest queries accurately
  • Interacts with the guest and provides service to resolve their individual queries
  • Delivers prompt service upon first contact
  • Identifies and resolves potential service issues first time round
  • Downtime on communication services is corrected

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